Doktasend

FAQS

Frequently asked questions

Frequently asked questions about what Doktasend is and how it works.

What is Doktasend?

Doktasend is a healthcare support platform that allows people in the diaspora to sponsor and manage healthcare services for loved ones in Nigeria. It includes monitoring, virtual consultations, prescription deliveries, and emergency services.

Is there a Doktasend mobile app?

Doktasend is currently a web-based application. It can be accessed via mobile web or desktop. It is not integrated with the Dokta app, though recipients may use the Dokta app separately for doctor consultations.

Who can use Doktasend?

Diaspora users (Sponsors) use the platform to register, pay for, and monitor the health of loved ones (Recipients) in Nigeria. Local agents, nurses, doctors, labs, and pharmacies use it to provide and record healthcare services.

Where is Doktasend currently available?

Doktasend services are currently available only in Nigeria, where verified healthcare providers, agents, and facilities are registered on the platform.

What healthcare services does Doktasend provide?

Doktasend provides services like daily check-ins, weekly calls, monthly nurse visits, lab testing, prescription renewals, drug delivery, virtual consultations, ambulance services, and more.

How do I receive updates on my recipient's health?

Sponsors receive regular reports via email (daily, weekly, or monthly) and can view detailed summaries, vitals, visit notes, and test results in their online account.

Can I use Doktasend in case of emergencies?

Yes. Doktasend supports emergency medical services including ambulance dispatch and hospital coordination for enrolled recipients in Nigeria.

Listen to the stories of our satisfied customers

“You can top up your wallet using a secure payment portal powered by Paystack. Paystack is Doktasend's trusted partner with secure payment platform.

Bunmi Ojo

“Since i joined the Doktasend, i have been able to make an extra income from referring my family and friends in the united states.

Alex Bush

“I always prefer to use Doktasend, they ensure that good healthcare is delivered to my Dad whenever needed and they are always on time.

Titi Lawson

“You can top up your wallet using a secure payment portal powered by Paystack. Paystack is Doktasend's trusted partner with secure payment platform.

Bunmi Ojo

“Since i joined the Doktasend, i have been able to make an extra income from referring my family and friends in the united states.

Alex Bush

“I always prefer to use Doktasend, they ensure that good healthcare is delivered to my Dad whenever needed and they are always on time.

Titi Lawson

“You can top up your wallet using a secure payment portal powered by Paystack. Paystack is Doktasend's trusted partner with secure payment platform.

Bunmi Ojo

“Since i joined the Doktasend, i have been able to make an extra income from referring my family and friends in the united states.

Alex Bush

“I always prefer to use Doktasend, they ensure that good healthcare is delivered to my Dad whenever needed and they are always on time.

Titi Lawson

“You can top up your wallet using a secure payment portal powered by Paystack. Paystack is Doktasend's trusted partner with secure payment platform.

Bunmi Ojo

“Since i joined the Doktasend, i have been able to make an extra income from referring my family and friends in the united states.

Alex Bush

“I always prefer to use Doktasend, they ensure that good healthcare is delivered to my Dad whenever needed and they are always on time.

Titi Lawson

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www.doktasend.com +234 (809) 232 1336 +1 (781) 827 1704

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