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Frequently asked questions
What is Doktasend?
Doktasend is a healthcare support platform that allows people in the diaspora to sponsor and manage healthcare services for loved ones in Nigeria. It includes monitoring, virtual consultations, prescription deliveries, and emergency services.
Is there a Doktasend mobile app?
Doktasend is currently a web-based application. It can be accessed via mobile web or desktop. It is not integrated with the Dokta app, though recipients may use the Dokta app separately for doctor consultations.
Who can use Doktasend?
Diaspora users (Sponsors) use the platform to register, pay for, and monitor the health of loved ones (Recipients) in Nigeria. Local agents, nurses, doctors, labs, and pharmacies use it to provide and record healthcare services.
Where is Doktasend currently available?
Doktasend services are currently available only in Nigeria, where verified healthcare providers, agents, and facilities are registered on the platform.
What healthcare services does Doktasend provide?
Doktasend provides services like daily check-ins, weekly calls, monthly nurse visits, lab testing, prescription renewals, drug delivery, virtual consultations, ambulance services, and more.
How do I receive updates on my recipient's health?
Sponsors receive regular reports via email (daily, weekly, or monthly) and can view detailed summaries, vitals, visit notes, and test results in their online account.
Can I use Doktasend in case of emergencies?
Yes. Doktasend supports emergency medical services including ambulance dispatch and hospital coordination for enrolled recipients in Nigeria.
Doktasend
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